Return Policy


We have a 30-day return policy, which means you have 30 business days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at Please note that returns will need to be sent to the following address: 19-21 Hing Yip Street, Kwun Tong, Kowloon, Hong Kong

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at

How to Initiate a Refund or Return

We want our customers to be completely satisfied with their purchases. If for any reason you're not happy with your purchase, we're here to help. Follow these steps to initiate a refund or return:

Step 1: Contact our customer service team

To initiate a refund or return, please contact our customer service team via Our customer service representatives will be happy to assist you with the process.

Step 2: Provide order details

When you contact our customer service team, please provide your order number and the reason for the refund or return. This will help us process your request as quickly as possible.

Step 3: Receive return instructions

If your refund or return request is approved, our customer service team will provide you with instructions on how to return the item. This may include information about how to package the item, which shipping carrier to use, and any other relevant details. 

Return FAQ: 

1. How can customers return your products?

  • By mail

2. For defective products or customer remorse customers will  get the return label:

  • Download/Print

3. Number of return days:

  • 30 days

4. Conditions of the product:

  • New

5. Restocking fee:

  • No

6. For defective products or customer remorse customers will pay for return shipping?

  • Actual cost of return shipping


If you have any questions please contact with us: